Division Manager – San José Public Library

Job Title: Division Manager – San José Public Library 

Salary Range: $90,515 – $138,249

Closing Date:  July 27, 2015

Apply online:  www.sanjoseca.gov/cityjobs

Contact Information: Heidi Dolamore, Assistant Director at Heidi.Dolamore@sjlibrary.org or at (650) 515-2356.

About the Position

A Division Manager is part of the San José Public Library System’s seven-member Library Management Team, responsible for providing leadership and direction in ensuring quality service to best meet the needs of the customer. Division Managers direct major library divisions, such as branch management, King Library oversight, staff development, joint facilities, early education, adult literacy, training, and youth services. The ideal candidate will have strong, demonstrated skills in leadership, management, communication, teamwork, planning and problem solving; have knowledge of current automation technology and trends; be aware of and support, practice and promote the Mission, Vision and Value statement of the City of San Jose and the San José  Public Library, including the principles and strategies for improving customer service. We are looking for bright, energetic, innovative, risk-taking, thoughtful, idea-filled and dedicated candidates who are interested in working to improve library services to a very diverse city.

About SJPL

San José Public Library, located in the Capital of Silicon Valley, is the largest public library system between San Francisco and Los Angeles. Serving a culturally diverse population of more than one million in the country’s 10th largest city, SJPL focuses its efforts on knowledge access, community learning and public technology. Award-winning staff strives to ensure library services reflect the city’s rich diversity and that every library customer’s experience is exceptional. SJPL is recognized for its innovation and leadership. It was named the 2004 Thomson Gale/Library Journal Library of the Year and recipient of the 2011 National Medal for Museum and Library Service, the nation’s highest honor for a library. For more information, visit sjpl.org.

Minimum Qualifications 

Education: Master’s Degree in Library Science from an ALA accredited college or university.

Experience: Six years of progressively responsible experience, including three years of supervisory experience, or any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Personal Finance training / survey

The Consumer Financial Protection Bureau is offering training to librarians around the country on personal finance topics, and is excited to be hosting a session at San Francisco Public Library on September 25th!

The goal of these training sessions is to equip librarians with a broad understanding of financial topics, so that librarians can pass this knowledge on to their patrons. The CFPB wants to make sure the content of these sessions is the most interesting to Bay Area librarians, and have asked for your input on the types of topics you’d most like to see. Please fill out this form, and mark your calendars to visit the Koret Auditorium on September 25th to take advantage of this training.

Librarians as Mandated Reporters

From: Mary Minow, LibraryLaw.com
Subject: Librarians as Mandated Reporters

Question presented: Should public librarians, specifically librarians who work with children and teens, be added to the roster of City mandated reporters?


It is not advisable. Librarians are not listed in the Mandated Reporter categories and do not supervise the public.

The California Child Abuse & Neglect Reporting Act (CANRA) at California Penal Code Section 11165.7(a) defines 44 categories of “mandated reporter.” Librarians are not included in that list. The issue is whether the following broad category could include library staff.

(8) An administrator or employee of a public or private
organization whose duties require direct contact and supervision of

The application of this provision is fact-based. When do library employees’ duties require direct contact and supervision of children? Largely the answer is that librarians do not supervise children.

Libraries tend to explicitly state as much, as in the Berkeley Unattended Children policy (italics added):

The Berkeley Public Library welcomes children of all ages. Library staff strive to provide a safe and appropriate environment for all Library users. Our libraries, however, are public buildings, and any public place may be dangerous or frightening for a child who is left unattended even for brief periods of time. Library facilities are neither designed for nor licensed to provide childcare.

Parents and caregivers are solely responsible for the welfare and the behavior of children using the Library. Children aged seven or younger must be supervised by a responsible caregiver at all times while they are in the Library.


Even in the event that the library employee takes on a closer role with an individual child, such as:

If a child aged seven or younger is found to be unattended in any area of the Library (or an unattended child aged eight or older is found in distress), staff will stay with the child while they attempt to locate the child’s caregiver. If Library staff cannot find the child’s parent or caregiver, the Berkeley Police will be notified and asked to assume care of the child.

If a child is found unattended in the library at closing and is unable to wait for a caregiver alone, two members of staff will stay inside the library with the child while they attempt to contact a caregiver. If a parent or caregiver cannot be located or cannot take responsibility for the child in a timely manner, the Berkeley Police will be notified and asked to assume care of the child.

… the policy goes on to clearly state that

Any public place may be dangerous for a child who is left unattended even for brief periods of time. Parents and other caregivers are solely responsible for the welfare and the behavior of children using the Library.


The closest to supervision that library employees are likely to engage in with the public would be during children’s programming in which parents are excluded. Even in these cases, if the child is free to leave and rejoin his or her caregiver, the library employee is not necessarily supervising. The legal obligation that schools and day care facilities have to provide adequate supervision to children is not imposed on public libraries. For more on the definition of “adequate supervision” by schools and day care facilities, see Nolo.com http://www.nolo.com/legal-encyclopedia/what-negligent-supervision.html

In such settings, and in with general work with children, it is quite possible that library staff will come in contact with children who have or could be suspected of having been abused or neglected. In fact, Lynn Kysh, a library student at UCLA found that of 92 library online survey respondents, 54% said that they had encountered an instance of suspected child abuse or neglect, in their role as information professionals. She found that 54% of respondents said that their library did not have a policy regarding suspected child abuse and neglect and only 11% said their library had a formal written policy. She recommends that every library that serves minor have a formal written policy regarding suspected child abuse and neglect, and that training be made available to all public library staff. Original Survey: http://goo.gl/0NHPu Poster: http://goo.gl/QC0Db Handout: http://goo.gl/7WVb1

Library staff in these situations are considered permissive reporters.

Permissive reporters, mandated reporters and patron confidentiality

Library staff, like “any other person,” (see California Penal Code Section 11166(g) are permissive reporters. This allows them to report real and suspected abuse without the onerous requirements faced by mandated reporters. For example, a staff member would be permitted to go to a library supervisor with the information without the requirement to report to the appropriate agency. Staff members may also make anonymous reports when they are permissive reporters.

A conflict concerning patron confidentiality arises if library staff are reclassified as mandatory reporters. California Penal Code Section 11167(a) requires reporters to supply

the child’s name, the child’s address, present location, and, if applicable, school, grade, and class; the names, addresses, and telephone numbers of the child’s parents or guardians; and the name, address, telephone number, and other relevant personal information about the person or persons who might have abused or neglected the child. The mandated reporter shall make a report even if some of this information is not known or is uncertain to him or her.

The consequence for failing to report is up to six months in jail and/or $1000 fine. If found to be willful, it is up to a year in jail and/or $5000 fine. California Penal Code Section 11166.01.

On the other hand, California Government Code Section 6267 requires that patrons’ names, addresses, telephone numbers and email addresses be kept confidential when the library has been given them by the patron in order to be eligible to borrow or use library materials. The only exceptions that allow this disclosure are written patron consent, administration of the library itself, or by order of the appropriate superior court.

If classified as mandated reporters, it is quite possible that staff members would violate Section 6267 in order to supply protected personal information and ensure they are not faced with stiff penalties. If they remain permissive reporters, they may still pass along tips and when warranted, a fuller investigation may proceed including a court order.

Library staff that supervise volunteers and youth employees are already included as mandated reporters and do not need new categorization

Although the library does not supervise the public, there are situations in which library staff take on a supervisory role with volunteers and youth employees. In these cases, the staff members who supervise are already included in the mandated reporter category under California Penal Code Section 11165.7(a)(8) that covers employees whose duties require direct contact and supervision of children. This narrow group of employees must have special training in the role and obligations of mandated reporters.

Legislative Note
A proposed amendment to include librarians as mandated reporters under state law was introduced in Assembly Bill 20, by Assembly Member Waldron in the 2013-2014 Regular Session of the California Legislature. http://www.leginfo.ca.gov/pub/13-14/bill/asm/ab_0001-0050/ab_20_bill_20121203_introduced.htm on December 3, 2012. On February 25, 2013, the provisions adding librarians were deleted. http://www.leginfo.ca.gov/pub/13-14/bill/asm/ab_0001-0050/ab_20_bill_20130225_amended_asm_v98.htm

PLPSDC Spring Workshop 4/21/15 or 4/22/15

Why Do They Act Like That and How Am I Supposed to Deal With It? : Working Successfully with Teens, Children, and Parents in Public Libraries

This workshop is appropriate for all levels of library staff, especially for staff whose primary focus at work falls outside children’s and teen services.

All of us who work in public libraries have to occasionally address behavioral issues. Children and teens fill most of our libraries every day.  We all work with them and, at times, with their parents.  The presenters will provide practical techniques and resources to work successfully with children and teens.

Topics will include:

  • Child development by age group
  • Age of reason
  • When can a child be left alone?
  • Children with special needs
  • The reference interview and the child
  • Tween/teen brain changes
  • Teen behavior
  • Distracting vs. dangerous behavior
  • Tips for positive interactions with teens
  • Tips for talking with parents of younger children, of older children, and of teens

Two identical sessions; choose one or the other:
Tuesday, April 21, Castro Valley Library, a branch of the Alameda County library system. On-site parking is available, and the library is close to the Castro Valley BART station. 9:00 am-12 noon (sign-in 8:30-9:00), $15 registration fee.
Handouts: Why Do They Act Like That? / .ppt Presentation

For more info and to register for 4/21, see: http://host7.evanced.info/pls/lib/eventsignup.asp?ID=535

Wednesday, April 22, Dr. Martin Luther King, Jr. Library, the main library of San Jose Public Library. The Fourth Street Garage is across the street from the library. 9:00 am-12 noon (sign-in 8:30-9:00), $15 registration fee.
Handouts: Why Do They Act Like That? / .ppt Presentation

For more info and to register for 4/22, see http://host7.evanced.info/pls/lib/eventsignup.asp?ID=536

Sarah Flowers has worked in California public libraries for 20 years, including five years as Deputy County Librarian at the Santa Clara County Library.  She was the 2011-12 President of the Young Adult Library Services Association (YALSA). She is the author of Young Adults Deserve the Best: YALSA’s Competencies in Action (2011) and Evaluating Teen Services and Programs (2012).

Penny Peck  has been a children’s librarian for 30 years. She has led thousands of children’s storytimes, hundreds of book club discussions for students in grades 4-12, and hundreds of school tours and assemblies.  She has taught classes in children’s and teen services at San Jose State University since 2002.  She has written three books on children’s services, including Crash Course in Children’s Services, 2nd edition (2014).

Handouts: Why Do They Act Like That? / .ppt Presentation

Supervising Librarian

Livermore Public Library is looking for an enthusiastic Supervising Librarian to oversee system-wide services for children and teens. We are looking for someone who can provide positive and supportive mentorship to staff and who can continue the top-notch children’s services that the Livermore community currently enjoys. The Livermore Public Library is committed to working as a partner with the local school district in providing educational and fun opportunities for Livermore’s youth and last year received the district’s “Partners in Education Award”. The Supervising Librarian will also work as a member of the Library’s Management Team in setting overarching goals for library services.

Livermore is a friendly community in the outer suburbs of the East Bay. Livermore has a vibrant downtown, an active arts scene, and ample shopping opportunities. The main Civic Center Library is a modern and attractive facility located next to beautiful Livermore wine country. In addition to the main Civic Center Library, the Library also operates two small neighborhood branches. The Library’s aim is to be an integral part of the culture of the Livermore community and children’s and teen services are a big part of that goal! If this sounds like the right job for you, please consider submitting an application. For more information and to apply, please follow the links below.


Supervising Librarian
Apply here

Click here

2/20/15; 5 p.m.