The Future of Libraries 2019

Presented by the Pacific Library Partnership Staff Development Committee
October 2, 2019, 9:00 am – 4:00 pm
San Francisco Public Library, Main Library, Koret Auditorium
Download the Agenda and Schedule

Keynote Presentation: Beyond the Valley: Digital Justice and the Future of Libraries

How can we repair the disconnect between designers and users, producers and consumers, and tech elites and the rest of us?  The internet is both an enabler of frictionless efficiency and a dirty tangle of politics, economics, and other inefficient, inharmonious human activities. We may love the immediacy of Google search results, the convenience of buying from Amazon, and the elegance and power of our Apple devices, but it's a one-way, top-down process. We're not asked for our input, or our opinions—only for our data. The recent Cambridge Analytica and Russian misinformation scandals exemplify the imbalance of a digital world that puts profits before inclusivity and democracy. What can we learn about creating a more democratic internet from the “design labs” of rural, low-income, and indigenous people around the world? To make a better internet, we need a new ethic of diversity, openness, and inclusivity, empowering those now excluded from decisions about how technologies are designed, who profits from them, and who are surveilled and exploited by them. This talk will engage the audience to conceive of libraries’ role in a more just and humane digital future.

  • Ramesh Srinivasan, Professor, UCLA and Director, UC Digital Cultures Lab
Keynote Presentation: The Nature of Literacy and Learning in the Future

What does it mean to be operationally literate in the future?  At a time when you can search billions of texts in milliseconds, scan over trillions of online images, and look deeply into planet-wide maps, we need to rethink what it means to be literate, and to be a learner.  We live in a time when the nature of work is rapidly shifting, and we need citizens who are more than merely functionally literate--if anything, they need the ability to learn and re-learn over the course of their life.  Although you might think that "literacy" is one of the great constants that transcend the ages, the skills of a literate person have changed substantially over time as texts and technology allow for new kinds of reading and understanding.  Knowing how to read is just the beginning of it - knowing how to organize your own learning, frame a question, pose a query, interpret the texts that you find, organize (and use) the information you discover, and understand your metacognition - these are all critical parts of being literate workers and citizens in the future as well. How will all of our newest technologies (such virtual- and augmented-realities, online virtual assistance, and increasingly sophisticated NLP) affect the way we reason, understand, and think?

  • Dan Russell, Senior Research Scientist, Google
Keynote Panel Discussion
  • Erin Berman, Division Director of the Learning Group, Alameda County Library
  • Dan Russell, Senior Research Scientist, Google
  • Ramesh Srinivasan, Professor, UCLA and Director, UC Digital Cultures Lab
Networking Opportunity: What We Do, facilitated by Elaine Tai
  • Elaine Tai,  Adult Services Librarian, Burlingame Public Library

Reaching Out From Within

This presentation will expand traditional concepts of outreach by exploring community-building programs run by staff other than librarians. The presenters will give examples of how the skills, experience, identities and cultural and socio-economic backgrounds of non-librarian staff can connect the public library to the community it serves. Examples will be given of projects at the Oakland Public Library, for which the presenters have primary responsibilities, which would not be considered outreach in a traditional sense. These projects, however, bring people together and deepen the library’s understanding of the community and how the library can serve it. The presenters will ask for audience participation to challenge individuals’ concepts of both outreach and the roles of non-librarian staff while soliciting other examples to broaden both.

  • Andrea Guzman, Community Relations Library Assistant, Oakland Public Library
  • Peggy Simmons, Library Assistant, Oakland Public Library
  • Stephanie Yun, Library Aide, Oakland Public Library
Census 2020

The decennial Census is conducted in an attempt to accurately count every person living in the United States. An accurate Census count is crucial to your community. The 2020 Census poses possible challenges due to the transition to a primarily online format and the government’s focus on surveying hard-to-count and hard-to-reach populations. Because of the trust and standing libraries have in the community, libraries will be an important role in ensuring an accurate Census count. To facilitate this role, our presenters created Census and Sensibility: Preparing your Library the 2020 Census. This toolkit is designed to support libraries and their staff in: providing access to the Census, promoting participation, and engaging with their community.

  • Erik Berman, Coordinator of Services to Young Adults, Alameda County Library
  • Katie DeKorte, Youth Services Librarian, Sacramento Public Library
Headspace Meditation App

Headspace is meditation made simple – an app designed for busy, modern lives to learn the essentials of meditation and mindfulness in just a few minutes a day. The app offers hundreds of guided meditations on a variety of topics – from stress and sleep, to focus and performance. Adrienne Keane will do a demonstration of the Headspace meditation app.

  • Adrienne Keane, Community Engagement Librarian, Santa Clara County Library District
Night of Ideas
Can our cities be community focused and globally connected while also smart, resilient, and infused with poetry and empathy? Through dialogue, how can we empower people of all ages, classes, and backgrounds? Is an innovative and inclusive city possible?
On February 2, 2018 the SFPL Main Library opened its doors to over 6,000 people for a free and festive night to exchange ideas in the heart of the city in the form of a 7-hour marathon of debates, discussions and performances. In partnership with SFMOMA and the French Consulate in San Francisco, SFPL hosted the first edition of Night of Ideas featuring top thinkers and change makers from the Bay Area and beyond in the theme of “Facing our Time: the City of the Future”.

  • Tom Fortin, Chief of the Main, San Francisco Public Library
FOG Readers

Did you know that only half of fourth graders in California are reading at grade level standards? Studies indicate that children who fall behind when they start to read, rarely catch up on their own. There is nearly a 90% chance that a poor reader in first grade will remain so, affecting every aspect of their education. Structured literacy instruction is extremely effective for all students who are struggling to read, but such programs are cost-prohibitive for many families. Through the FOG Readers program, trained volunteers employ a structured literacy intervention and help elementary school students overcome reading difficulties.

  • Laura Lay, Learning Differences Librarian, San Francisco Public Library


The Future of Libraries 14.0: Transforming Our Image, Practice, and Community

Presented by the Pacific Library Partnership Staff Development Committee
Wednesday, October 3, 2018, 9:00 am – 4:30 pm
San Francisco Public Library, Main Library, Koret Auditorium

Keynote Presentation: Transforming our Image: The Education Advantage
Experience “Libraries = Education,” a vision that is ushering in a new era of how libraries are viewed and contribute to their communities. Building on the outstanding work already in place at your library, the strategy will make you, your library, and our profession indispensable, now and for centuries to come.

NOTE: Due to technical error, only Part 2 of this presentation was recorded.  A similar presentation may be viewed at http://ideas.demco.com/webinar/libraries-education-your-key-to-success/. We apologize for the inconvenience.
Positioning Yourself for Success

Gain insights on packaging your skills and talents to be ready in professional situations and take advantage of every opportunity that arises.

Hot Topics Panel

Join our panelists for discussions and debates on the following topics:

  • What is the library’s role and what’s effective in working with the unhoused?
  • Are we really neutral? Do libraries highlight or stay away from social justice and political movements, or concerns of vulnerable populations (e.g. undocumented citizens)?
  • Do we need to get away from tech in early literacy education?
  • Are VR and AR really the future for libraries?

Panelists: Anissa Malady (South San Francisco Public Library), Jayanti Addleman (Monterey County Free Libraries), Lisa Harris (Alameda County Library), Valerie Gross (Education Enterprises for Libraries)

Moderator: Sarah Houghton, California Digital Library

Making (Brain)Waves: Helping Patrons Optimize their Brain Performance

Advances in technology have helped our understanding of how the brain works. This talk will explore the ways libraries can use this information to develop programming and services that start our patrons on the path to cultivating their potential.

  • Michelle Krasowski, Contra Costa County Library


The Future of Libraries 13.0: Expand Your Reach

Presented by the Pacific Library Partnership Staff Development Committee
9:00 am – 4:30 pm
San Francisco Public Library, Main Library, Koret Auditorium

Values-based Futures: Trends, Signals, and Values to Build the Library of the Future

For many futurists and foresight professionals, thinking about the future starts when we activate our minds to looks for signals and trends outside of our immediate environments. In a profession like librarianship, which has adapted to generations of changes and trends, we combine those signals with our professional values to envision new futures for our spaces, programs, services, collections, and partnerships. Miguel Figueroa will share some of the insights from the first three years of ALA’s Center for the Future of Libraries and some of the values-based innovations that library professionals have proposed for our futures. The keynote will be followed by a panel discussion facilitated by Jane Light.

Livermore Teen Academy
Student Success Initiative
hear from libraries who participated in the Student Success initiative program of the Pacific Library Partnership.
News Literacy Grant
learn about San Mateo County Library’s and the SF Exploratorium’s partnership to create an interactive mobile library.
Creating an Effective Outreach Team
learn how you can make your community engagement be more strategic and make the most out of every class visit, tabling event, and presentation.


Luis Herrera Welcomes Future of Libraries 12.0
Online Communities: Is Everyone Hanging Out Without Me?

Wednesday, October 5, 2016This is the twelfth in an ongoing annual series of conferences where speakers highlight innovations taking place in the library world today.

Libraries can build their brand, build a strong profile, find presenters, and grow their own network using LinkedIn’s publishing platform, endorsements, and recommendations.Oscar Garcia has more than 10 years’ experience in technology and non-profit management. He is the Community Partnerships Manager at LinkedIn and Chief Engagement Officer at Aspira. Previous to that he was the President and CEO of the City of Mountain View’s Chamber of Commerce.
Featured Presentation,

Modern library experiences extend beyond the classroom and online as patrons look to stay connected with resources, events, and more. One way librarians can facilitate continued connection is through online communities, where they can provide communications, share upcoming events, and connect with individuals of all ages. Join Albert Qian, founder of Albert’s List, for a discussion on how to develop engaged and vibrant communities that will keep patrons interested in their communities.Albert Qian is a product and digital marketer at Perficient where he launches, sell, and create attention around innovative technologies in the cloud computing, devops, and networking space. He leveraged his entrepreneurial drive towards helping others at scale, launching Albert’s List in March 2013. As a talent acquisition innovator, he is connecting 16,200+ recruiters, job seekers, and career service providers, placing them at well-known firms such as Twitter, Google, and GoPro — driving $2.5 million dollars in economic activity throughout California.

Angela Ocana, Branch Librarian, Santa Clara City Library: Northside Branch Library.
Nichole King, Teen Librarian, Santa Clara County Library: Morgan Hill Community Library
Neko Atsume? Pokemon? Podcasts? Maker spaces? Drones? Comic books? Digital collections? Snap Chat? Cat Memes? THE INTERNET?! What do these things have in common? They are some of the topics that our community and librarians are talking about. How can we understand which of these will be relevant to our community and which will turn out to be tired fads we shouldn’t have wasted time on? Audience members will get to vote on fad vs trend and then our panel of librarians lead a spirited debate to discuss what is fad and what is foe. (Spoiler alert: They do not agree!!)
Amy Calhoun, Communications and Virtual Services Manager, Sacramento Public Library
Bryce Lovell, Arcade Branch Supervisor, Sacramento Public Library

Get your library started with Meetup! Amy Calhoun, Communications and Virtual Services Manager, will share data gathered from Sacramento Public Library’s system wide implementation of Meetup, while Bryce Lovell will give us a look “from the trenches” as the Arcade Branch Supervisor and share what was learned from a few particularly successful efforts.

Amy Calhoun is the communications and virtual services manager at Sacramento Public Library. She directs the Library’s marketing, public relations and digital strategy. Her conference presentations and webinars include Library Journal’s “Using Data to Better Serve Your Community” and Gale Geek’s “Connecting Digital Products to Physical Programming.”

Bryce Lovell is the supervisor at the Arcade branch of Sacramento Public Library, which is home to the Library of Things, Tom Sanderson Design Spot, and Alt Library.

Ray DeLara, Adult Services Manager, Burlingame Public Library

Get your library started with Meetup! Amy Calhoun, Communications and Virtual Services Manager, will share data gathered from Sacramento Public Library’s system wide implementation of Meetup, while Bryce Lovell will give us a look “from the trenches” as the Arcade Branch Supervisor and share what was learned from a few particularly successful efforts.

Amy Calhoun is the communications and virtual services manager at Sacramento Public Library. She directs the Library’s marketing, public relations and digital strategy. Her conference presentations and webinars include Library Journal’s “Using Data to Better Serve Your Community” and Gale Geek’s “Connecting Digital Products to Physical Programming.”

Bryce Lovell is the supervisor at the Arcade branch of Sacramento Public Library, which is home to the Library of Things, Tom Sanderson Design Spot, and Alt Library.

Christa Cliver, Director of Business Education for Business Development, Suitable Technologies, ccliver@suitabletech.com

Pokemon Go has brought augmented reality to the forefront of entertainment as an immersive and engaging game where participants can snap photos of themselves with cartoon images of Pokemon characters. Augmented Reality (AR) brings stories to life with interactive visuals. Readers can engage with stories in new ways that were never before possible. QuiverVision, the creator of Quiver and Quiver Education Apps, create interactive coloring sheets that come alive through AR. QuiverVision will speak about how libraries can add AR to their collections and use it as an educational tool to teach about STEM and computer vision. https://youtu.be/tBYm53L79YY

QuiverVision will telepresence onto the stage through a robot. Suitable Technologies’ BEAM gives you a physical presence when you can’t be somewhere in person. In the future, libraries will be a space that anyone can access: the physically impaired who are confined to their homes, people in other countries and states and authors may even telepresence in to give a book reading. Suitable Technologies will share the vision of how telepresence will enhance and grow the reach of libraries.


The Future of Libraries 11.0: Engaging Community – The Participatory Library
Presented by the Pacific Library Partnership Staff Development Committee
Tuesday, September 29, 2015, 9:00 am – 4:30 pm
San Francisco Public Library, Main Library, Koret Auditorium

Radical Collaboration
Nina Simon with Janis O’Driscoll

Are libraries for the community, or of the community? In this interactive keynote, Nina Simon will share lessons learned from transforming a traditional museum into a community co-created institution. Get ready for specific stories, painful lessons, practical tools, and provocative questions about community engagement in museums, libraries, and public space.

Nina Simon has been described as a “museum visionary” by Smithsonian Magazine for her community-centered approach to design. She is the Executive Director of the Santa Cruz Museum of Art & History, where she led an institutional turnaround based on grassroots community participation. Previously, Nina consulted with over 100 museums, libraries, and cultural centers on strategies for inclusive user participation onsite and online. Nina is the author of The Participatory Museum (2010) and the popular Museum 2.0 blog. Download the presentation for Radical Collaboration.

Janis O’Driscoll is currently Interim Director of Libraries for the Santa Cruz Public Libraries (SCPL). She began her career as a children’s librarian and had the opportunity to work as a cataloger, bookmobile librarian, outreach librarian, jail services librarian, and education research specialist as she wandered through five states. Prior to becoming Interim Director, Janis was Youth Services Coordinator for SCPL and most recently served as Division Manager of Programs & Partnerships where she spent most of her time connecting the Library and the community with projects such as Libraries Inside Out, Grapes of Wrath Big Read, and the Veteran’s History Project. Janis has an MA in Irish Literature from SUNY Potsdam (NY) and an MLS from Simmons College in Boston.

Start Me Up: The Start-Up Influence in Library Programs
Karin Bricker, Cheryl Lee, Matt Lorenzo

Cheryl Lee, Program Coordinator – Branch Manager, Santa Clara City Library: Northside Branch Library; Former Community Engagement/Outreach Librarian, Palo Alto City LibraryCollaboration is crucial in libraries and start-up companies can offer many benefits including new services and programs. Santa Clara City Library has successfully worked with many local start-ups to provide valuable library programs for kids and adults. Learn how start-up partnerships and collaborations can foster new experiences, programs, and ideas at the public library. A simple phone call, an email, or a lunch date can yield a world of possibilities. Learn how to target specific local start-ups and create new partnerships to foster new experiences and ideas at your library. Santa Clara City Library has built a wealth of opportunities by pairing with local start-ups including Osmo, Tasteful, and Obébé Organics.

Cheryl Lee is the Branch Manager at the Santa Clara City Library’s Northside Branch Library. She was a 2014 Library Journal Mover and Shaker in the area of Marketing. She is passionate about creating partnerships with local start-ups and businesses to provide library programs. Cheryl has been a Librarian for the past 9 years and additionally has worked in Public Libraries for 20+ years. Download the presentation for Start Me Up.

Engaging the Young Entrepreneur:
Alligator Zone

ABC’s Popular Reality Show, Shark Tank, has inspired budding entrepreneurs across the nation to create new products and services in hopes of striking it rich. Alligator Zone pairs this entrepreneurial spirit with kids, giving them the inspiration to turn their ideas into reality. Learn how Mountain View Public Library partnered with Alligator Zone to create a win-win-win for the library, the customers, and the startups. Download the presentation for Alligator Zone.
Cupertino Hacks
Matt Lorenzo, Teen Services Librarian, Santa Clara County Library District: Cupertino Library

On June 20th, 2015, 143 teenagers took over the Cupertino Library for CU HACKS, the first–ever overnight hack-a-thon for teenagers in a public library setting. Ranging in ages 14 – 19, the teen participants were given a window of 12 hours (7pm – 7am) to collaborate on, design, and code innovative applications directly addressing the CU HACKS prompt. The prompt, which was kept secret until the very start of the event, required the hackers to create Social, Educational, and Gaming applications to help teenagers balance responsibilities, recreation, and improve the quality of both education and life.Matt Lorenzo is the teen services librarian at Cupertino Library, a member of the Santa Clara County Library District. Early in his career, Matt spent six years working in elementary and high schools before receiving his MLIS from the University of Pittsburgh. Since then, Matt has worked in youth services departments for six different public library systems, including the Carnegie Library of Pittsburgh, as well as Santa Cruz and Watsonville Public Libraries. Matt is the past Vice-President of the Bay Area Young Adult Librarians (BAYA) and has been the lead developer of several large-scale, teen-centered projects including, the Santa Cruz Public Library’s Teen Battle of the Bands, Woodland Library’s book club for teen guys, “Book Dudes,” and the Cupertino Library’s Green Teen Garden Project. He is also a published writer for the Voice of Youth Advocates (VOYA) magazine. In early August, Matt was the recipient of the Santa Clara County Employee Excellence Award. Today, Matt joins us to discuss his latest teen venture, CU Hacks, the first overnight hackathon for teenagers in a public library venue. Download the presentation for CU Hacks. Watch the video.

Creating the Mix
Catherine Cormier, San Francisco Public Library

The Mix at SFPL is a 4,770 square-foot space offering teens a state-of-the-art recording studio, video production space, high-end digital equipment, and a makerspace with many of today’s leading fabrication technologies. In addition, The Mix has an amphitheater-style seating and performance area.The $6 million capital improvement project was implemented with design advice from Bay Area teens who served on the San Francisco Public Library’s Board of Advising Youth (BAY). To help deliver quality workshops and classes to teens using the new technologies, the Library has formed partnerships with many leading San Francisco program providers, including the Bay Area Video Coalition, Blue Bear School of Music, Ninth Street Independent Film Center, TILT (Teaching Intermedia Literacy Tools) , Girls Who Code, KQED, and the California Academy of Sciences.

Cathy Cormier is the Program Manager of The Mix at San Francisco Public Library. She has a Bachelor of Arts in Politics from University of California, Santa Cruz, and a Masters of Library and Information Science from San Jose State University. Before becoming a librarian, Cathy worked as an ice-cream scooper, a shipping and receiving clerk, and as a market quote terminal operator in the trading pits of the Pacific Exchange Options Floor. Download the presentation for Creating The Mix.

Bars, Brews and Booze: Libraries Reaching the Elusive Twentysomething
Nancy Donnell, Katherine Jardine, Angela Ocana

Nancy Donnell, Branch Manager, San Jose Public Library: Almaden and Vineland Branch Libraries Learn about the evolution of San Jose Public Library’s game show, Do You Know What WHAT?! Learning through trial and error, SJPL created a game show, including several iterations and procedures, which engages and serves young professionals at three unique sites. The process of developing partnerships, revising the game show, and serving 20-somethings in alcohol-friendly social spaces within the community, will surely inform attendees and support them in their own pursuit to serve this elusive group.

Nancy Donnell is the Branch Manager at San Jose Public Library: Almaden and Vineland Branch Libraries. She was recently promoted to Branch Manager this past spring. She began her library career at San Jose Public Library as a library page, worked at branches as a librarian, and then transferred to the centralized programming department. She has planned, presented, and developed library programs for all ages. She holds a B.A. in Economics from U.C. Santa Cruz and an MLIS from San Jose State University. Prior to her graduate degree, Nancy gained a wealth of international experience working in libraries in Japan, France, and South Africa. She is a long time San Jose resident and is thrilled San Jose Public Library has been able to increase branch service hours from 4 days of service to 6 days of service. Download the presentation for Do You Know What WHAT?!

Homesteaders, hipsters and hurdles: Alcohol in the Library
Angela Ocana, Branch Librarian, Santa Clara City Library: Northside Branch, Former Santa Clara City Library Grant Coordinator

A Library Geocaching Adventure!
Paul Sevilla, Livermore Public Library

A real world treasure hunt! During its month-long community reading event, the Livermore Public Library hosted a Geocaching Adventure. Patrons used their smart phones or GPS devices to locate clues and find six hidden caches in places loosely associated with the community book. Patrons who found all six were entered into a raffle for a chance to win prizes.Paul Sevilla is the Librarian charge of adult programming with the Livermore Public Library. He has more than ten years of experience in libraries, providing a wide range of services from reference to circulation, to collection development and programming. He served as a librarian for seven years at the Stockton-San Joaquin County Public Library before moving on to Livermore where he has been working since 2013. Paul has successfully planned and implemented the Library’s Livermore Reads Together program series, as well as the Authors and Arts program series, and the popular Jazz In July series. Download the presentation for A Library Geocaching Adventure!


The Future of Libraries 10.0: Libraries Fostering Communities
Presented by the Pacific Library Partnership Staff Development Committee
Tuesday, October 14, 2014, 9:00 am – 4:30 pm
San Francisco Public Library, Main Library, Koret Auditorium
Opening Video

PULSE: Pop Up Library Services for Everyone

Lisa Harris, Program Manager, Alameda County Library


Big Lift Little Libraries

Nicole Pasini, Interim Library Services Manager, San Mateo County Library


Pop Up Story Time

Cheryl Lee, Branch Manager, Santa Clara City Library

Santa Clara City Library – Future of Libraries 10-14-14.pdf

Bike Library 

Mana Tominaga, Supervising Librarian, Oakland Public Library

OPL-Bike-Library-for-Future-of-Libraries-2014 (3).pptx

Mobile Self-Publishing

Henry Bankhead, Town Librarian, Los Gatos Public Library


ESL Panel

Rachel Collier, Adult Services Librarian, Sunnyvale Public Library

ESL Future 10 Sunnyvale Public Library.pptx

Emily Weak, Adult and Virtual Services Librarian, Mountain View Public Library

ESL Future 10 Mountain View.pptx

Conversation Clubs
Hilda Lopez, Paraprofessional Extraordinaire, Santa Clara City Library Video
SCCL ESL Convo Class.ppt

Bike Panel

Bike Tour Video
Michele Rowic, Librarian II, San Jose Public Library

Bike Fixit Station Video
Paul Sims, Library Services Manager, Mountain View Public Library

Bike Panel Q&A Video

Seed Lending

Seed Lending
Sally Thomas, Supervising Librarian, Hayward Public Library Video

Lindsey Vien, Education Services Coordinator, Hayward Public Library Video


Diane Cowen, Virtual Services Librarian, Santa Cruz Public Library

SoundSwell Video

Reverse Required Reading

Jennifer Laredo, Teen Librarian, Los Gatos Public Library

Reverse Required Reading Video
RRR – Future of Libraries.pptx

End of Conference Q&A Video