Why Do They Act Like That and How Am I Supposed to Deal With It? : Working Successfully with Teens, Children, and Parents in Public Libraries
This workshop is appropriate for all levels of library staff, especially for staff whose primary focus at work falls outside children’s and teen services.
All of us who work in public libraries have to occasionally address behavioral issues. Children and teens fill most of our libraries every day. We all work with them and, at times, with their parents. The presenters will provide practical techniques and resources to work successfully with children and teens.
- Topics will include:
- Child development by age group
- Age of reason
- When can a child be left alone?
- Children with special needs
- The reference interview and the child
- Tween/teen brain changes
- Teen behavior
- Distracting vs. dangerous behavior
- Tips for positive interactions with teens
- Tips for talking with parents of younger children, of older children, and of teens
Two identical sessions; choose one or the other:
• Tuesday, April 21, Castro Valley Library, a branch of the Alameda County library system. On-site parking is available, and the library is close to the Castro Valley BART station. 9:00 am-12 noon (sign-in 8:30-9:00), $15 registration fee
For more info and to register for 4/21, see: http://host7.evanced.info/pls/lib/eventsignup.asp?ID=535
• Wednesday, April 22, Dr. Martin Luther King, Jr. Library, the main library of San Jose Public Library. The Fourth Street Garage is across the street from the library. 9:00 am-12 noon (sign-in 8:30-9:00), $15 registration fee
For more info and to register for 4/22, see http://host7.evanced.info/pls/lib/eventsignup.asp?ID=536
Sarah Flowers has worked in California public libraries for 20 years, including five years as Deputy County Librarian at the Santa Clara County Library. She was the 2011-12 President of the Young Adult Library Services Association (YALSA). She is the author of Young Adults Deserve the Best: YALSA’s Competencies in Action (2011) and Evaluating Teen Services and Programs (2012).
Penny Peck has been a children’s librarian for 30 years. She has led thousands of children’s storytimes, hundreds of book club discussions for students in grades 4-12, and hundreds of school tours and assemblies. She has taught classes in children’s and teen services at San Jose State University since 2002. She has written three books on children’s services, including Crash Course in Children’s Services, 2nd edition (2014).