Tag Archives: tutorials

Medieval Tech Support

If you’ve ever helped a new computer user, or taught a class as part of your library’s services, you should relate to this hilarious video.  Unless you speak Norwegian, make sure you have your reading glasses on.  The subtitles are pretty small.  View it here.

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Questions about Web Development?

If a patron comes into the library with webpage development questions, it can get sticky.  While many books exist on the topic, it can be tough to learn to build a site from a book.  If you don’t know about W3Schools, you really should.  This site offers interactive tutorials from basic HTML, all the way to SQL and Javascript!  Did I mention that it’s also free?  And you can test your code on their site?  For the professionally minded, some certifications are also available through W3Schools, although how much clout that would carry isn’t clear.  Either way, if you have burgeoning developers on your hands at the reference desk, this site will be a valuable resource.

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Online Tutorials by Infopeople

Title:  Developing Online Tutorials for Patron and Staff Instruction  (An Infopeople Online Course)

Dates:  Tuesday, January 31, 2012 – Monday, February 27, 2012

To register for this course:  Click the link to Online Registration at: http://infopeople.org/training/developing-online-tutorials

Fee:  $75 for those in the California library community and Infopeople Partners, $150 for all others.

From library tours to task-oriented skill building and staff training, this course will provide options for developing effective online tutorials. Unleash your creative juices to maximize use of resources and services by producing engaging online tutorials for your patrons and staff!

Have you ever found yourself explaining or demonstrating the same process over and over to users or staff?     Ever wished you could refer users to online sources for standard information and skill-building, freeing your time to address more in-depth questions?     Do you know of a particular service or resource that challenges your users or staff?     Could your online videos and screencasts reach a larger user community?

This course will provide a structure for developing short online tutorials targeted to specific library users, staff, applications, services, and resources. Through an exploration of available free and industry-leading tools, we will examine the process for creating online tutorials, promoting their availability, incorporating them into training programs, and reusing content and assets in your tutorial development efforts. We will examine the use of screencasting to produce video-based modules that can be accessed both within the library and from remote locations via the web.

Database demos, job search tutorials, and staff development, too!

We’ve just uploaded several interesting things onto the site.  PLP is getting ready to negotiate our database subscription offers.  To make a good recommendation for your library, make sure that you participate.  This opportunity closes January 31st, 2012.  Here’s the link: http://www.plpinfo.org/database-trials/.

San Francisco Public Library just shared their video tutorials for job seekers.  These may serve as a good example of something to create for your own library, or you may be able to use them for your patrons.   The videos are in English, Chinese, and Spanish, and cover career-seeking, job sites, and resume creation.

The PLP Annual Staff Development Report is up.  Read it to find out how much they managed to accomplish with this year’s round of successful workshops.